As Chief Financial Officer, you are responsible for ensuring that your company’s financial activities are cost-effective and profitable. With the introduction of Microsoft Dynamics 365 Copilot, you can now leverage the power of Artificial Intelligence for Microsoft Dynamics 365 Business Central to accelerate innovation and drive better business decisions across all areas of the business.

Microsoft Dynamics 365 Copilot
Dynamics 365 Copilot provides interactive, AI-based support for sales, service, marketing, operations, and supply chain personnel.

Dynamics 365 Copilot provides interactive, AI-based support for sales, service, marketing, operations, and supply chain personnel. It enables your team to spend more time on the best parts of their jobs, freeing them from mundane tasks including manual data entry, content development, and keeping notes.

Here are some key benefits of Dynamics 365 Copilot:

  • Streamlined Product Listing Generation: With Copilot in Dynamics 365 Business Central, you can create compelling product descriptions for Ecommerce platforms in seconds. You can use product attributes such as color, material, and size to tailor product data to your target audience, and even choose the tone of voice in content generation. Business Central customers using Shopify can seamlessly publish their product descriptions and related data to their Shopify store with just a few clicks.
  • Proactive Supply Chain Management: Copilot in Microsoft Supply Chain Center proactively flags external issues such as weather and geography that may impact supply chain performance. Predictive analytics can surface orders impacted by material availability, inventory on hand, carrier performance, internal distribution network, and more. Supply chain planners can then automatically draft email notifications generated by Dynamics 365 Copilot to alert partners and preempt disruptions before they happen.
  • Improved Marketing Campaigns: With Copilot in Dynamics 365 Customer Insights and Dynamics 365 Marketing, you can quickly execute data exploration, audience segmentation, and content creation. Copilot enables you to develop highly personalized messaging for targeted customer segments by having a dialogue with your customer data platform in everyday language. You can also use Copilot to generate concepts for a fresh email campaign based on a simple request.
  • Enhanced Customer Service: Copilot in Dynamics 365 Customer Service empowers agents to deliver an exceptional customer experience. Dynamics 365 Copilot drafts contextual answers to queries in online chat and email, in addition to providing an interactive chat experience accessing knowledge bases and case history. This AI-powered expertise is always available to answer questions. It’s also available for customer service departments to build virtual agents in minutes with conversation boosters in Power Virtual Agents.

With Dynamics 365 Copilot, Microsoft brings the latest AI breakthroughs to every area of the business, improving customer and employee experience and operational efficiency. Microsoft’s commitment to responsible AI ensures the safe deployment of these technologies. Business applications are being transformed by generative AI and your teams will expect their CRM and ERP applications to include AI-augmented functionality.

In conclusion, as Chief Financial Officer, you can leverage the power of Artificial Intelligence for Microsoft Dynamics 365 Business Central to streamline business processes, enhance customer experience, improve the performance of marketing campaigns, and anticipate disruptions in your supply chain. Dynamics 365 Copilot is the world’s first copilot in both CRM and ERP, providing AI-enabled functionality across your organization. Isn’t it time to accelerate innovation and drive better business outcomes with Microsoft Dynamics 365 Copilot, Artificial Intelligence for Dynamics 365 Business Central?

To learn more, please call (310) 539-4645 or click here to schedule a time to speak with one of our experienced consultants.